IPD LLC ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us in other ways.
1. Information we collectWe may collect the following types of personal information:
- Personal identification information: Name, phone number, email address, and postal address.
- Vehicle information: Vehicle make, model, year, VIN (Vehicle Identification Number), and service details.
- Service history: Information about services provided, including detailing packages, special treatments, and any additional services used.
2. How we use your informationWe use the information we collect for the following purposes:
- To provide services: To process and manage your vehicle detailing services.
- To communicate with you: To send appointment reminders, service updates, promotions, and other relevant communications.
- To improve our services: To analyze customer feedback and improve the quality of our services.
- For marketing: With your consent, to send promotional materials or offers related to our services.
3. How we protect your informationWe implement a variety of security measures to maintain the safety of your personal information. This includes encryption of sensitive data, firewalls, and secure server infrastructure. Access to personal information is restricted to authorized personnel only.
4. Sharing of informationWe do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors or email service providers. These providers are obligated to keep your information confidential and only use it for the purposes for which it was shared.
We may also disclose your information if required by law, such as to comply with a legal obligation or to protect the rights, property, or safety of IPD Detailing Center, our customers, or others.
5. Cookies and tracking technologiesWe use cookies and other tracking technologies to enhance the user experience on our website, analyze site usage, and improve our services. Cookies are small files stored on your device that allow us to recognize your preferences and customize your browsing experience.
You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.
6. Your rights and choicesYou have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correct: Request corrections to any inaccurate or incomplete personal data.
- Delete: Request the deletion of your personal data, subject to certain limitations.
- Withdraw consent: If we process your information based on consent, you may withdraw that consent at any time.
- Opt-out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
To exercise any of these rights, please contact us at the details provided below.
7. Retention of informationWe retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Once the information is no longer needed, we will securely delete or anonymize it.
8. Changes to this Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.
